GDPR/Terms and Conditions

GDPR - Terms and Conditions

Discover our commitment to privacy and terms of use with our comprehensive GDPR Policy and Terms and Conditions. Protecting your personal information and ensuring a smooth shopping experience are top priorities for our small family-run business.

GDPR

The General Data Protection Regulation (GDPR) is a regulation by the European Union (EU) that governs the protection and privacy of personal data of EU citizens. Pot People Co. is committed to protecting the privacy and personal data of our customers in accordance with the GDPR.

In accordance with the GDPR, we collect only the necessary personal data required to provide our customers with the best possible experience, such as name, address, and email address. This information is used to process orders, send shipping updates, and communicate with customers about their purchases.

We implement appropriate technical and organizational measures to ensure the security of personal data and to prevent unauthorized access, modification, or misuse. We also regularly review and update our privacy and security policies to ensure that we are in compliance with the latest regulations.

Our customers have the right to request access to their personal data, as well as the right to request that it be deleted or corrected. If you have any questions or concerns about our GDPR policy, please feel free to contact us.

Terms and Conditions

Welcome to Pot People Co., crafting hand-cast Jesmonite plant pots, candle holders, and trinket trays. By accessing and using our website, you agree to be bound by the following terms and conditions:

Intellectual Property: Our website and its content, including but not limited to text, graphics, logos, and images, are protected by intellectual property rights, such as copyright and trademark laws. You may not use any content from our website without prior written consent.
Accuracy of Information: We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee that the information is error-free and we reserve the right to make changes to the content on our website without prior notice.
Product Descriptions: We take care to ensure that the descriptions of our products on our website are accurate and up-to-date. However, we do not guarantee that the descriptions are error-free, and we reserve the right to make changes to the descriptions without prior notice.
Orders: We reserve the right to cancel or refuse any order placed through our website for any reason. We also reserve the right to limit the quantity of items ordered.
Pricing: The prices of our products are subject to change without prior notice. We make every effort to accurately display the prices of our products on our website.
Payment: Payment for our products must be made through the methods provided on our website. We reserve the right to change the payment methods available on our website without prior notice.
Shipping: We ship to addresses within the territories specified on our website. Shipping costs and delivery times may vary depending on your location.
Returns and Refunds: Our return and refund policy is described on our website. We reserve the right to make changes to our return and refund policy without prior notice.
Limitation of Liability: Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.
Disputes: Any disputes arising from the use of our website or the purchase of our products will be resolved in accordance with the laws of the jurisdiction in which our business is located.

By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use our website. We reserve the right to make changes to these terms and conditions without prior notice.

Privacy Policy

At Pot People Co, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and disclose personal information in connection with our products and services.

Information we collect:

We collect personal information that you provide to us when you place an order, sign up for our newsletter, or contact us through our website. This information may include your name, email address, shipping address, and payment information.

We also collect information automatically when you visit our website, such as your IP address and browsing history.

How we use your information:

We use your personal information to process your orders, communicate with you about your purchases, and send you marketing communications if you have opted in to receive them.

We may also use your information to improve our website and services, to prevent fraud and other illegal activities, and to comply with legal requirements.

How we share your information:

We do not sell or rent your personal information to third parties. However, we may share your information with our service providers, such as payment processors and shipping companies, in order to fulfill your orders.

We may also share your information with government authorities or law enforcement if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is completely foolproof, and we cannot guarantee the security of your information.

Changes to this policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about our privacy practices, please contact us at hello@potpeopleco.com.